Policies & Terms of Sale

1. Free from defects in materials and workmanship when released from our possession.
2. Of the grade described in our published product specifications, invoice or sales receipt and pursuant to the National Hardwood Lumber Association (NHLA) grading rules. Although grade standards apply to all American hardwoods, numerous variables, exceptions, and special grading rules apply to certain species. Please read and fully understand the grading standards and mill finish of your requested products prior to placing your order.
3. Naturally occurring color, grain or character allowable within the stated grading standards are not considered defects. Please read and fully understand the grading standards and mill finish of your requested products prior to placing your order. Feel free to request product samples or visit our showroom.
4. Unless stated as green, unseasoned, air dried or otherwise, our grade hardwood lumber, flooring, paneling and millwork including doors and stair components shall be kiln dried and conditioned to 8% ambient moisture content; finish grade cypress shall be kiln dried between 10% and 12% moisture content. Post-sale moisture content changes are beyond our control and not warranted.
5. Kiln Dried Hardwoods are not recommend or warranted in exterior applications and should never be exposed to the elements.
6. Since each product we manufacture is unique, the yield for each run will vary. It is not always possible to match exact footage on every order. Therefore, your order may include up to 5% over your requested or quoted footage. On specified lengths, we reserve the right to substitute the next longest available stock length when necessary, which depending on the lengths, may exceed 5%. In both instances, you will be invoiced for the actual footage shipped.
7. Due to the milled-to-order nature of many of our products, once your order as been confirmed and the production process started, your deposit is non-refundable. However, entirely at our option, subsequent change orders may be accepted. Change orders must be confirmed in writing by Tiny TIMBERS.
8. Items denoted as custom are considered non-cancelable once your order has been confirmed and materials requisitioned.

A 20% deposit is requested on most items manufactured to order. Certain items denoted as custom or special ordered may require up to a 40% deposit. We will confirm deposit requirements at order placement. The final remaining balance is due within 15 days after notice of order completion or at the time of shipment, which ever occurs first. For your convenience, we accept American Express, Discover Card, Master Card and Visa, bank wire, certified funds, and of course, cash 🙂

Until our e-commerce store if fully implemented, please call to pay by phone, or visit or mail your payment to:

Tiny TIMBERS
10214 W. Deputy Pike Rd.
Deputy, IN 47230-9090
Tel:          812-866 -4415
Toll Free: 800-966-4415

Accounts not paid in full within terms will be assessed a late fee of 1.5% per month (18% APR) with a $5 per month minimum billing charge on all past due accounts, plus the cost of collections, including but not limited to reasonable attorney’s fees.

Checks returned for insufficient funds shall be assessed a $30 return check fee.

It is important for you to inspect your order upon receipt. If your order was shipped by a third party or common carrier, note any visible damages directly on the bill of lading (provided by the shipping carrier at the time of delivery). Concealed damages must be reported within 5-business days. You must also contact Tiny TIMBERS to initiate the claims process with the shipping carrier.

For any incomplete or incorrect shipments you must notify us within 5-business days of receipt of your order. We will expeditiously correct or refund any deficiencies determined to be our fault, including applicable shipping and handling costs to correct your order.

The installer/end-user assumes all responsibility for final inspection to determine if the material meets expectations PRIOR to altering, finishing, or installing any material.

Solid Hardwood Flooring Warranty Terms

For all other items, this limited warranty is extended only to the original buyer located in the United States and excludes products designated as used, seconds or sold “as is”. This limited warranty gives you specific legal rights. You may also have other rights, which vary from state to state.

This limited warranty excludes consequential or value added processes such as sanding, finishing, installations, assembly, or cutting materials to length or any other associated costs, including, but not limited to the removal or replacement of cabinets, fixtures, retail markups, installation or labor provided by others or supplemental costs, relocation during the repair process such as hotel, meals, or moving and storage of furniture. Sole remedy here-under is limited to product repair or replacement not to exceed the dollar value of the original purchase. No other warranty is expressed or implied.

Interpretations – this sale shall be governed solely by the terms and conditions herein set forth, which shall prevail over any conflicting terms and conditions of buyer, any statement in buyer’s purchase order, notwithstanding. The terms of this agreement may not be extended, discharged, amended or modified, in any way, except by a writing signed by an authorized representative of each party. This agreement shall be construed in accordance with the laws of the State of Indiana.

All prior writings, representations or negotiations with respect to the subject matter are deemed to be merged herein. The failure of either party to enforce any of the provisions of this agreement shall not be construed as a waiver of such provision or of the right of any party thereafter to enforce each and every provision.

TO THE EXTENT PERMITTED BY LAW, THE WARRANTY SET FORTH HEREIN IS EXCLUSIVE, AND IN LIEU OF AND EXCLUDING ALL OTHER WARRANTIES OF TINY TIMBERS, ITS AGENTS, RESELLERS, OR EMPLOYEES, WHETHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

TINY TIMBERS LIABILITY TO ALL PURCHASERS OF ALL PRODUCTS IS LIMITED SOLELY AND EXCLUSIVELY TO THE OBLIGATIONS SPECIFICALLY SET FORTH HEREIN, EXCEPT TO THE EXTENT SPECIFICALLY PRECLUDED BY APPLICABLE LAW, AND DOES NOT INCLUDE ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER DAMAGES OF ANY KIND WHATSOEVER, WHETHER ANY CLAIM IS BASED UPON THEORIES OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

In order to obtain performance of these warranty obligations please contact us with the required information:

Tiny TIMBERS
10214 W. Deputy Pike Rd.
Deputy, IN 47230-9090
Tel:          812-866 -4415
Toll Free: 800-966-4415

Tiny TIMBERS (“us”, “we”, or “our”) operates https://tinytimbers.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security
The security of your Personal Information if very important to us. We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

Changes To This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us.

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://tinytimbers.com website (the “Service”) operated by Tiny TIMBERS (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and
limitations of liability.

Links To Other Web Sites
Our Service may contain links to third-­party websites or services that are not owned or controlled by us. Tiny TIMBERS has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You further acknowledge and agree that Tiny TIMBERS shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-­party websites or services that you visit.

Governing Law
These Terms shall be governed and construed in accordance with the laws of the state of Indiana, USA without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we
might have between us regarding the Service.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us
If you have any questions about these Terms, please contact us.The