We ship regionally with our owned fleet and nationwide
utilizing the services of selected carriers. All products
are fully insured during transit. We pass our discounted
freight rates directly on to our customers insuring that you
get the lowest rates possible.
Almost of our flooring, trim and lumber products are
packaged in hand-manageable bundles that are banded to a
wooden skid for customer pickup or local delivery on our
company trucks. All LTL (less than semi-truck load)
common carrier shipments will also be fully crated to
protect the shipment during transit.
- The product, and dimension, if applicable.
- The wood specie (s) you are interested in.
- The footage, count or volume including recommended
- The destination City and Zip code
- Type of delivery - choose from the following
This is a curbside delivery. The driver will place the
materials on the tailgate of the truck and you are
responsible for meeting him there at a pre-arranged time to
unload the materials. Most products are shipped on palletized
crates to protect the shipment. Packages are individually
bundled into hand-manageable bundles typically weighing
between 25-60lbs. each. The customer is responsible for
uncrating and unloading the materials from the tailgate.
This is a delivery to a commercial location such as an
office building or warehouse that is accustomed to being
accessed by semi truck and trailer. No advance notice will
be given of arrival and someone must be available to receive
and unload the product during normal business hours Monday
This is for full truckload quantities of 13,000 square feet
or more. Truckload deliveries must have a forklift or
loading dock on site. If the materials are being delivered
to a jobsite you will need to make arrangements for a
forklift to be present for unloading.
Optional Lift Gate Service
Involves the trucking company unloading the materials at the
site with an elevator lift. This service removes the
shipment from the truck but does not include interior
delivery of the shipment. Due to the special crating
requirements of the majority of our longer length products,
a lift gate delivery option may not be available. If the
product you have ordered can fit on a standard pallet, lift
gate service will typically add $75 or more to the freight
bill, subject to availability.
Additional options may be available. If you require a quotation
on a service that is not listed or if you have any
questions, please contact us.
TinyTIMBERS is a
manufacturer & distributor of fine hardwood products and not a shipping company. We can provide shipping
time estimates based on the freight calculators provided to us.
Generally, transit times within the continental US will range from 1 day in the
Midwest to 7
business days on the West Coast.
If you require the materials to arrive on an exact date
or require an expedited shipment you are required to use an exact
express service or "guaranteed service" This is a service provided by
the freight company at an additional charge to guarantee the transit
TinyTIMBERS can not be held liable for delayed shipments that have not
been ordered as guaranteed service. Guaranteed service may not be
available in all areas.
You must be available to accept the delivery. You will need
to unload the materials directly from the truck/trailer. If
you are unable to do so please contact us for a Special
Service Quotation. Regulations and liabilities of the
freight companies do not permit for special services that
are not contracted in advance.
Inspect the goods thoroughly for damages. In the unlikely
event that there are visible damages make sure that they are noted
on the delivery receipt or bill of lading and you are provided a copy. We
cannot accept freight damage claims without this receipt.
In the event of hidden damage that is not apparent at the
time of delivery, please contact us immediately so we can
begin the claims process.
Once your order has been
received, transfer any kiln dried wood products to the space where it is to be
worked or installed. For solid wood flooring products, allow for the
proper acclimation time.